Dear Customer,
We would like to inform you about an important safety issue regarding the duck pacifier holder. This product is being recalled due to safety risks.
Although no incidents or complaints have been reported, the excessive length of the pacifier holder and the non-compliant dimensions of the detachable clasp pose a serious risk of airway obstruction.
We urgently request that you:
- Immediately discontinue use of the pacifier holder.
- Return the product to the store where it was purchased for a full refund. If you purchased it through our webshop, please contact us at hello@timboo.eu or through our contact page to arrange a refund.
We sincerely apologize for this inconvenience. Customer safety is our top priority, and we appreciate your understanding and cooperation.
Sincerely,
Timboo